This is a full-time on-site role for an Assistant Sales Manager at Lamrin Hotels & Resorts located in New Delhi. The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Key Responsibilities:
- Analyse local market trends and develop new business leads
- Maximise all Revenue opportunities
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Negotiate room rates/packages with corporate clients
- Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling
- Develop and implement creative local marketing channels including social media sites
- Work within current business strategies and recognize potential opportunities
- Communicate with all departments as required within each hotel
- Attend Sales events when required
- Report on a weekly/monthly basis appointments, calls made, and list of business leads
- Answer customer queries in a timely and suitable manner
Managing Sales Activities:
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Excellent organisational and planning skills
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Previous experience in sales role with the ability to close a sale
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent communication and interpersonal skills
- Strong knowledge of sales principles and techniques
- Experience in the hospitality industry
- Proven track record in achieving sales targets
- Ability to build and maintain client relationships
- Proficiency in Microsoft Office
- Bachelor's degree in Business Administration, Hospitality Management, or a related field